What if I am not happy with my formula?

We want you to love everything about your VitaminLab custom formula! While this is a completely custom product so we do not accept returns or offer refunds, we are happy to address any questions or concerns you have with your current formulation and/or assist you in creating a complimentary replacement formula within 30 days of receiving your product as per our Reformulation Guarantee. 

Please reach out to our Certified Holistic Nutrition Consultants at info@getvitaminlab.com with your questions or concerns.

Disclaimer: The Reformulation Guarantee applies to consumer orders only.  Any questions or concerns with vitamins ordered by a practitioner should be addressed with the ordering practitioner.  Limit one per customer on active subscriptions only.  Offer is not applicable to unpalatable powder formulas.  Warnings and disclaimers are provided prior to purchase of unpleasant tasting/smelling ingredients. Reformulations require a no-charge consultation with VitaminLab's Certified Holistic Nutrition Consultant (C.H.N.). Shipping charges are non-refundable unless package was shipped incorrectly or product was damaged.